BANKING OPERATIONS
Course Title
Course Code
Credit
Equivalent Course
Prerequisite
Program Level
Program
Instruction Language
Requirement in Business English Program
Applicable for Business English Program
Semester in Business English Program
Overview
The course provides students with an introduction to the main operations of a bank including banking services and products, types of customers, operating accounts, lending and securities. Students are introduced to techniques and tools which are used in banking operations. The course also enables students to evaluate practices of banking and finance.
Objectives
| Goals | Goal description |
|---|---|
| G1 | Theoretical knowledge of banking operations including the relationship between bankers and customers, banking codes, saving and investment accounts, stocks, trust services and insurance |
| G2 | Ability to differentiate between different classifications of customers and accounts; describe crossed cheques, truncation, the role of paying banker/collecting banker, the system for clearing cheques, the use of plastic cards in banking; and explain electronic funds transfer |
| G3 | Analytical skills, discussion and presentation skills on banking topics |
| G4 | Ability to apply the knowledge in performing the basic processes of banking operations |
Learning Outcomes
| Learning Outcomes |
Description |
|---|---|
| G1 | 1. Explain terminologies and concepts related to banking operations 2. Describe banking services, types of accounts, and functions of a bank code |
| G2 | 1. Analyze and present issues related to the bank operations including reasons for closing an account, the process of closing accounts, the actions to be taken to control the accounts 2. Summarize basic data, functions of online banking, phones, electronic funds transfer at point of sale |
| G3 | 1. Develop analytical and presentation skills through learning activities 2. Develop teamwork collaboration |
| G4 | 1. Evaluate the role of banking activities in the era of globalization 2. Identify requirements, conditions and propose effective plans for banking operations 3. Analyze, compare and contrast banking operations in simulation scenarios. 4. Implement the process of closing unsatisfactory accounts in simulation scenarios. 5. Evaluate the effectiveness of technology in banking operations |
Materials
Colin Watson (2008). Banking Operations (4th ed.). The Chartered Institute of Bankers in Scotland, Edinburgh (UK)
Colin Watson (2013). Banking Operations (6th ed.). Global Professional, Edinburgh (UK).
Jaiswal, B. (2015). Banking Operation Management. VIKAS, New Delhi (INDIA).
Frederic S.Mishkin (1993). Tiền tệ ngân hàng và Thị trường tài chính. Nhà xuất bản Khoa học Kỹ thuật.
Peter S. Rose. Commercial Bank Management (6th ed.). Irwin Publisher.
Assessment
| Types | Percentage |
|---|---|
| Weekly Minitests | 10 |
| Assignments | 15 |
| Mid-term tests | 10 |
| Presentation/Project/Porfolio | 15 |
| Final exam | 50 |
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